Company Policies

Only employees of No Problem Express Movers LLC are allowed in the company's vehicles. 


Each job is determined by the inventory list that is provided by the client. If inventory list seems more than what is provided during inquires, client will be charged extra.


In the event that rodents/dust/insects are present during a move, the client will be charged a cleaning fee of $80. 


It is always best to have only the movers handling all items during a move, however, if client wishes to help with items, No Problem Express Movers LLC will not be held responsible for damaged, or missing items.


We have 3 main payment options: 

Credit Card (4.5% processing fee will apply)

Quick Pay ( Zelle, or bank to bank transfer)

Cash.

We do not accept cheques. An electronic invoice will be sent to email provided by the client when making an appointment. Once invoice is paid, an automatic receipt is generated.


If No Problem Express Movers LLC is providing only LOADING AND UNLOADING services, we are not responsible for any any damages which may occur during the transportation of the items, and is realised as a liability after loading the truck prior to unloading. We are only responsible for items in our immediate care, custody and control.


Customers must pay in full at the end of the job.


Any damage claims must be reported in writing via email to noproblemexpress@gmail.com.


For last minute changes or cancellations, No Problem Express Movers LLC reserve the rights to decline last minute changes. We however, will try to come to a decision that works best for both the company as well as the customer.